Give your guests the option to send you a message directly from your guidebook. Forward those messages to your property management software.
Messages are tagged with the guidebook and page your guest is currently viewing.
If you can’t be available, set an autoresponder that can go out immediately after a message is received.
Either send messages to the primary guidebook contact or choose a custom email to forward into your customer support system.
Never worry about losing an email, we store all messages in your account for reference.
Messages are received across all your properties and show up in one unified place.
This helps get valuable feedback into your hands without switching between different guidebooks.
We can integrate with any email based customer support system.
Don’t want to receive any messages through your guidebook? No problem, just disable it!
We keep a log of all messages that come in for your reference.
Should you need to export messages as a CSV, we can enable that for your team.